In general we ship your order within one business day (Monday - Friday). For prepayment orders, we wait for the payment. On the day of shipping, you will receive a shipping confirmation email. (Check your spam folder, if necessary!)
We can not guarantee you an exact delivery time, because we have no influence on that. However, we regularly track the delivery times of our shipping service providers Deutsche Post and DHL and will gladly provide you with the data here. We ship from Germany and the average delivery time to the respective countries is as follows.
| Europe | 1-2 business days |
| Austria | 3-4 business days |
| Belgium | 3-4 business days |
| Czech Republic | 3-5 business days |
| Denmark | 3-4 business days |
| Finland | 5-6 business days |
| France | 4-5 business days |
| Germany | 2-3 business days |
| Ireland | 5-8 business days |
| Italy | 4-5 business days |
| Luxembourg | 2-3 business days |
| Netherlands | 3-4 business days |
| Norway | 5-7 business days |
| Poland | 3-4 business days |
| Portugal | 5-6 business days |
| Romania | 4-6 business days |
| Spain | 4-6 business days |
| Sweden | 3-5 business days |
| Switzerland | 4-5 business days |
| United Kingdom | 4-5 business days |
The delivery times of Deutsche Post and DHL are about the same. The main difference is that at DHL you can track the delivery online.
New: Download your documents directly after ordering incl. QR code to the star register!